Peterbilt Class8 commercial truck driving through farmlands in eastern Washsington, USA at sunset.

Warranty

Extended Warranties

|  Extended Semi Truck Warranties

Protect your investment against failure from wear-out for up to 4 years / 400,000 miles.

Arrow offers a wide variety of extended warranty plans to fit almost any need and budget and are provided by National Truck Protection.

Warranty Details

Your Pre-Purchase Inspection

Our warranty plans start working for you immediately…even before you buy! If our inspection turns up any problem, we will not issue a protection plan until the problem is corrected to meet warranty standards.

One Deductible

If a problem covered within the terms and the mileage of your protection plan occurs, your liability for mechanical failure is only $150 per occurrence / $500 aftertreatment (subject to change).

Rapid Repair Guarantee Plus

We’ll pay half of your truck payment (up to $750) if covered repairs are not completed within 14 days of repair authorization and the full truck payment (up to $1,500) if not completed within 30 days of repair authorization. Some term minimums apply, ask an Arrow representative for details.

 

Instant Claim Payment

If you experience a problem or breakdown on the road, your claim can be made 24 hours a day, seven days a week. Arrangements are made and you are informed of what immediate action to take. All paperwork and direct payments are made to the repair facility within hours.

 

Enhanced Progressive Damage

Coverage is extended to a non-covered component if progressive damage results from primary failure of a covered component. Additionally, coverage includes a secondary failure to a covered component that is caused by a failure to a non-covered component. Some term minimums apply, ask an Arrow representative for details.

 

Nationwide Coverage

Should coverage service become necessary, you just make one call and repairs can be made by any NTP-authorized repair facility.

Warranties

Gold and Platinum Plans

Our comprehensive warranties cover all internally-lubricated parts, as well as many external parts, such as the fuel pump and oil cooler. They include coverage for failures due to wear-out such as piston rings, meaning oil consumption and performance complaints are covered.

1

The following components are covered for failure caused by wear-out:

  • Internally Lubricated Parts
  • Cam Followers
  • Camshaft & Bearings
  • Crankshaft Hub
  • Cylinder Block Casting
  • Cylinder Head Casting(s) & Capscrews
  • Cylinder Head Gasket(s)1
  • Cylinder Liners
  • Exhaust & Intake Manifold(s)
  • Flywheel Housing
  • Fuel Pump2
  • Injector Lines
  • Intake Manifold
  • Main Bearing Bolts
  • Oil Consumption
  • Oil Cooler Housing
  • Oil Pan, Cooler & Pump
  • Performance Complaints
  • Connecting Rod Caps & Capscrews
  • Connecting Rods & Bearings
  • Crankshaft & Main Bearings
  • Pistons, Piston Rings & Pins
  • Rocker Arms & Shafts
  • Spacer Plate Or Spacer Block
  • Thermostat Housing
  • Timing Gears & Case Cover
  • Valves, Valve Push Rods & Lifters
  • Valve Springs & Keepers
  • Vibration Damper
  • Water Manifold
  • Injectors (PLATINUM)
  • Turbochargers (PLATINUM)
  • Turbo Actuator (PLATINUM)
  • ECM (PLATINUM)
  • Water Pump (PLATINUM)
2

Optional Upgrades

  • Transmission and Rear Axle
    Transmission and rear-end coverage includes progressive damage, internal gears, synchronizer, shaft, bearings & races and outer cases. Upgrade is available in terms that match purchased warranty term on both Gold and Platinum plans.
  • Comfort Package
    12 Covered Components: Charge air cooler, radiator, fan clutch, air compressor, alternator, starter, fuel tanks, radio, HVAC blower motor, HVAC temperature control head, A/C compressor and heater core. Upgrade is available in terms that match purchased warranty term on Platinum or Platinum/Gold plans3.
  • Rental Truck Assistance
    Available in 7 or 14-day terms. Days are banked and can be used as needed throughout the term of purchased engine coverage and available for use in the event of a covered warrantable failure with Platinum or Platinum/Gold plans3.
  • After-treatment

Class 8 Coverage Terms

We have terms available from:

6 months / 50,000 miles up to 48 months / 400,000 miles.

Disclaimer

1Excludes external oil and water leaks. 2Excludes electronics, gaskets and seals. 3Some term minimums apply, ask an Arrow representative for details.

See actual contract for full details on coverage, exclusions and limitations. Arrow’s extended warranty plans are provided by National Truck Protection.

Learn more about our extended warranties

Please don’t hesitate to reach out to the Arrow team with any questions, concerns, or claims regarding our Extended Warranties. We look forward to serving you!

Arrow truck team standing outside their lot of trucks